As travel restrictions and lockdown measures spread across the globe following the rapid increase in Covid-19 infection rates, the hospitality sector virtually came to a standstill with footfall and occupancy rates crashing. Initial survival plans looked at self-preservation as well as state aid.
However, people will always want to gather together or get away, as evidenced by the positive number of bookings, such as Eat Out to Help Out, museum visits and even trips abroad, once lockdown eased worldwide.
The pandemic has certainly challenged the hospitality to become more agile, productive and innovative in order to meet the new demands of their customers and re-build market confidence.
Through this session, we look forward to hearing about the lessons learnt, the role of technology and new policies put in place in order to reinforce the sector’s resiliency.
Chair and scene setting:
Jean Devlin, Partner, Control Risks
Opening statements and panel discussion:
Kate Nicholls, CEO, UK Hospitality
Darren Carter, Head of Security, Edwardian Hotels London and Chair, Institute of Hotel Security Management
In partnership with Edwardian Hotels London
Upcoming events
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Climate Resilience Foresight Series
From March to November 2025Resilience First (RF) and Washington DC-based think-tank The Center for Climate and Energy Solutions (C2ES) have partnered to curate and deliver a corporate dialogue programme: Climate Resilience Foresight Series.
By combining expertise and leveraging extensive global networks of businesses, RF and C2ES are convening leading companies to examine how climate change is a threat multiplier in a 2- and 3-degree world, and how businesses can strengthen their climate resilience across five organisational dimensions.
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London Business Networks for Resilience Launch Event | Connected for Resilience
Thursday 29 May, 8:30 for 9:00-10:30, LondonResilience First is pleased to convene its members and the capital’s leading business networks for Connected for Resilience on Thursday 29 May.
This is the launch event for the new initiative, London Business Networks for Resilience, supported by London Resilience and delivered by Resilience First, which aims to strengthen the resilience, emergency preparedness, and crisis response capacity of businesses across London.
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In-Person Event: Resilience Amidst Geopolitical Upheaval
Wednesday, 4 June 2025, 08:30-14:30, LondonJoin Resilience First for our in-person session on geostrategic resilience in practise: a half day event for resilience practitioners.
To culminate the Geopolitical Resilience programme put on by Resilience First and PWC , we are delighted to invite you to an exclusive half-day in person event on Geopolitical Resilience , hosted at PWC’s Embankment Place offices.