As travel restrictions and lockdown measures spread across the globe following the rapid increase in Covid-19 infection rates, the hospitality sector virtually came to a standstill with footfall and occupancy rates crashing. Initial survival plans looked at self-preservation as well as state aid.
However, people will always want to gather together or get away, as evidenced by the positive number of bookings, such as Eat Out to Help Out, museum visits and even trips abroad, once lockdown eased worldwide.
The pandemic has certainly challenged the hospitality to become more agile, productive and innovative in order to meet the new demands of their customers and re-build market confidence.
Through this session, we look forward to hearing about the lessons learnt, the role of technology and new policies put in place in order to reinforce the sector’s resiliency.
Chair and scene setting:
Jean Devlin, Partner, Control Risks
Opening statements and panel discussion:
Kate Nicholls, CEO, UK Hospitality
Darren Carter, Head of Security, Edwardian Hotels London and Chair, Institute of Hotel Security Management
In partnership with Edwardian Hotels London
Upcoming events
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Geopolitical Masterclass with Dr Jamie Shea CMG
Thursday 24 April, 13:00-14:00 BST, Microsoft TeamsResilience First is delighted to host a virtual Geopolitical Masterclass with Dr Jamie Shea CMG, NATO’s former Deputy Assistant Secretary General for Emerging Security Challenges. Jamie will share his insights into the global security and resilience landscape following the first 100 days of the Trump administration.
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AI for Organisational Resilience: A showcase and discussion
Monday 28 April, 13:30-14:30 BST, OnlineJoin us for the first of our resilience innovation showcases focused on uncovering AI for Organisational Resilience. Whether you are new to AI or already exploring its potential, we will give a demonstration of a recently developed AI-backed resilience tool, followed by a discussion on how AI can enhance resilience.
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Whole-of-Society Approach to Urban Resilience
Wednesday, 30 April, 13:00-14:30 BST, LondonResilience First, in collaboration with the Centre for Whole of Society Resilience, warmly invites its members to a lunch briefing featuring a panel discussion on a Whole-of-Society Approach to Urban Resilience.
As UK cities face increasing pressures from climate change, technological disruptions, security risks and global supply chain vulnerabilities, urban resilience has become a crucial priority for policymakers, businesses, and communities alike.