Useful guides, reports and best practices for improving resilience, for Resilience First members only.

A standard defining a set of indicators to steer and measure the performance of city services and quality of life.

An aide-memoire that helps make you and your business community safer, more secure and more resilient to a range of disruptions and challenges. 

A synthesis of expert knowledge designed to help cities become more resilient to shocks and stresses.

A guide providing guidance to all types of organisations, regardless of size, on social responsibility.

A guide to improving the resilience of critical infrastructure and essential services.

A guidance document to help you manage the risk of employee’s behaviour damaging your business.

An easy to follow guide with tips on protecting yourself and your company against cyber-attacks.

A basic guide to support all businesses understand areas of best practice when managing business crime incidents.

Practical flood plan guidance for communities and groups.

An extensive document detailing the findings of national flood resilience review and the actions being taken nationwide to improve flood resilience.

A framework exploring the role and resilience of individuals and communities before, during and after an emergency.

A white paper explaining why traditional approaches to managing emergencies and business disruptions are outdated and offering a new holistic approach to Critical Event Management.

A scorecard to help monitoring and evaluating progress in implementing the Sendai Framework and enabling local disaster risk reduction strategies.

Organisational advice on how to prepare for a marauding terrorist attack.

An extensive guidance document on security and safety in crowded places with sector specification.

A resource to help explore your city’s resilience.

A report on organisational resilience highlighting new data and changes between the 2017 and 2018 reports.

A survey that points to how you can make your organisation crisis resilient.

Results of a survey of business on the challenges over the next two years.

A summary of work undertaken in Fitzrovia (London) on business community resilience.

A look at, and help with, cyber security and resilience of small businesses.

A manifesto for Resilience First, an initiative to strengthen resilience in urban areas.

A plan reflecting the roles and responsibilities of Public Health England during an influenza pandemic.

A guidance document to support planning at all levels of society when facing a possible influenza pandemic.